Care Instructions

Use, Storage & Care Of Handmade Wool – Silk Carpet

Vacuum clean the carpet smoothly once a week.
Keep the carpet free of humidity and moisture.
In order to prevent the dye of the carpet to fade, do not allow continuous and direct exposure to sunlight for long time.
The carpet can have fluffs for a while depending on the used material.
The fringes of the carpet can be deformed quicker. Please avoid vacuuming fringes.
If there are tie knots on the surface of your carpet, cut them, do not pull them.
Change the location of heavy objects placed on the carpet from time to time. Brush the trace of the objects with a smooth brush.
If you face an inundation in your house and your carpets remain immerged in water, ask for professional help immediately. If you can’t have help, try only to dry the carpets by your own means.
The washing, cleaning and care of the carpet have to be performed by qualified staff. Do not allow not qualified persons to wash, clean and care for your carpet.

Immediate intervention to the stains on your carpet, shall ease the cleaning. Therefore, liquids dropped or poured on your carpet have to be absorbed with paper towels or baby powder. Remove solid particles by a spoon.
Do not rub the stains as this will cause the stain to go deeper in the carpet.
While cleaning a stain, work from the periphery to the center of the stain. It is important for the stain, to be cleaned immediately, before it sets.
If the stain is not immediately cleaned seek professional help as soon as possible. Wine, tea, chemical substances and seminal stains are to be removed by professionals. If you can’t get help, wipe it up with a paper towel and try to let air in from below.